Feb-2023
RRG purchases 23 Burger King restaurants in Jacksonville, FL
About Us
Our Mission
Royal Restaurant Group is a fast growing restaurant company focused on its mission to become a compelling place to work, dine and invest by consistently serving customers high quality, great tasting and affordable food in clean, family-friendly restaurants. We believe that happy, engaged employees provide higher levels of customer service. By creating a superior dining experience, we can deliver better results allowing us to reinvest in our people and our restaurants.
Our Values
We have REGAL values:
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Respect everyone, always
With a culture of inclusion because diversity drives understanding and engagement -
Ethics and integrity, always
Do the right thing and do what you say and say what you mean -
Great customer service, always
Make every customer feel valued and welcome with an understanding that great hospitality drives customer loyalty -
Accountability, always
Take responsibility for your actions and make things happen -
Learning, always
With continuous improvement comes personal and professional growth
Our History
Royal Restaurant Group was founded in 2023 by Randy Pianin and Robert Negron, two entreprenuers that share a passion and common vision for quality and customer service in the restaurant industry. Royal Restaurant Group began with the acquisition of 23 Burger King restaurants in the greater Jacksonville area. The company has grown to 60 Burger King restaurants and 4 Potbelly Sandwich Works restaurants. Randy’s and Robert’s extensive experience in restaurant and multi-unit consumer facing companies, provides Royal Restaurant Group with a solid foundation for continued growth.
TimeLine
People
The amazing team at Royal Restaurant Group takes pride in everything we do. From Team Members to General Managers to our Founders, each of us believes in serving our valued customers with professionalism and supreme hospitality. You will be greeted with a warm smile, hot food and a cold drink each time you visit one of our restaurants.
The Customer Experience
At Royal Restaurant Group, hospitality reigns. We have a customer-centric focus in which we deliver an exceptional experience in every one of our restaurants, every day, every shift to every customer. We pride ourselves on consistency of quality, consistency of service and consistency of experience. We know you have many choices when eating on the go or dining away from home and we are confident that you’ll choose one of our restaurants again and again.
